Our policies
Quality policy
Our mission is to provide healthy, simple and delicious products that everyone can enjoy. Our commitment obviously focuses on the quality and safety of our products, but also on maintaining their diversity by protecting expertise, particularly PDO. We work tirelessly on our changing product portfolio, which combines local traditions and innovations, to meet ever more requirements. We endeavour to educate and inform consumers by bringing them clear, comprehensive and accurate information, and encourage responsible marketing practices.
Health and Safety policy
The Group’s Health and Safety Policy was renewed in 2021. It now states the Group’s ambition to achieve zero occupational accidents and zero occupational illness with a clear Health and Safety mantra: “No job is ever so urgent or important not to take the time to do it safely.”
Animal welfare policy
As the world’s leading dairy group, Lactalis pays particular attention to all the animals in its value chain, and especially to the 5 million dairy animals (cows, buffaloes, sheep and goats) that produce the milk the group processes every day.
Lactalis recognizes and fully respects them as sensitive beings, capable of feeling emotions and entitled to enjoy good physical and mental health: contributing to their well-being is a responsibility for Lactalis.